This page is intended for our customers to be able
to check our up to date network status. Any emergency
issues will be posted here as soon as we find out
about it. If you should encounter a problem with any
of our services, the first thing you need to do is
to check this page. If it turns out that there are
no known issues, you may go ahead with the next step
either having a live chat with one of our technical
support or submit a ticket regarding the issue you
are having.
| Date/Time
|
Issue
Description |
Status |
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Current |
Network Status:
Currently
some users are experiencing problems due to
a server error. Some customers may be getting
msg about "upstream" or suspension.
This problem is due to a server which is down.
Tech support is working quickly to fix the problem.
They will need some time to locate and test
the problem. If you are having any problem please
consult our technical support team through the
live chat support or trouble ticket system.
E-mail:
support@phoenixrising-web.com
Emergency
restore
|
Error |
| |
 PhoenixRising-Web- Server Status Monitor
This server monitor has been installed
as a courtesy to all our members. You can constantly
monitor the performance of our hardware in real time.
 |
FTP -
Connection to the FTP Server. |
|
HTTPS
- Connection to the Web server. |
|
POP -
Incoming (POP) email server. |
|
|
SMTP -
Outgoing (SMTP) email server. |
|
IMP -
Webmail service |
|
CP - Hsphere
Control Panel. |
|
Bind -
Connection to the DNS server. |
|
| |
 |
Server Up |
 |
Server Down |
| |
| Server |
FTP |
HTTPS |
POP |
SMTP |
IMP |
CP |
BIND |
ns1-phoenixrising-web |
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ns2-phoenixrising-web |
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cp.phoenixrising-web |
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win406.phoenixrising-web |
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win407.phoenixrising-web |
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mysql3.phoenixrising-web |
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pgsql3.phoenixrising-web |
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sql400.phoenixrising-web |
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win403.phoenixrising-web |
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win402.phoenixrising-web |
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win2.phoenixrising-web |
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winfree2.phoenixrising-web |
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If there are any existing problems you will be instructed
here to follow a few simple steps to determine if you
are effected. If there are no known issues open, and
you are experiencing problems, please contact our Support
Division either by Live Chat, or Email at: support@phoenixrising-web.com
Network Specifications
A flagship data facility equipped with complete state-of-the-art
Cisco systems including redundant Cisco 7513 routers,
a Gigabit Ethernet network, and a 24x7 Network Operations
Center
AT&T, UUnet, Level3, and Global Crossing
Backbones
SONET Ring technology with dual OC-12
and multiple DS-3 fiber optic lines for backbone fail
over. Bandwidth capacity kept at twice the peak usage
rate. BGP-4 routing protocol provides stable, efficient
and intelligent routing.
What does all this mean for your business? Dialtone's
state-of-the-art network guarantees faster and more
reliable service. And our commitment to adopting the
best technologies available means that we'll continue
to provide unbeatable speed and reliability.
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